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Terms & Conditions

All repairs and cleaning are done by professionals with years of experience and training. We use state-of-the-art tools and are committed to offering the highest level of services to our valuable clients. Despite all the care and precautions taken from our end, there can be a few changes in the original product, which are due to the special characteristics of leather as specified below. We at De Leather Craft hold no responsibility for it, and all the loss incurred shall be borne by the customer.

  • If there is any disparity in the composition of leather articles before and after repairs/cleaning, De Leather Craft will not be responsible for the same.
  • We take due care to maintain the looks and color of all leather items, but for any damage or change in the original composition of the leather product, we hold no responsibility.
  • De Leather Craft takes all possible measures to maintain the condition of your leather items but holds no responsibility for any wear and tear incurred during cleaning or repairs.
  • Change in the size of the leather item due to shrinkage is not the responsibility of De Leather Craft.
  • All payments made to avail of our services are non-refundable and subject to the sole discretion of the De Leather Craft.
  • Any damage or loss of goods during transit is for the customer to bear.
  • Any leather items sent for laundry and repair get delayed in delivery due to any event outside our control then De Leather Craft will hold no responsibility for the delay.
  • Any goods once picked by us and returned on customer demand without any cleaning or repair service offered, the client will have to bear the delivery charges for the same and pay additional charges as decided by De Leather Craft.
  • We share the images of the finished goods before delivering them. The Clients need to make the payments before delivery.
  • Any delay due to lack of payment would not count in the promised delivery time.

It is the CUSTOMER'S RESPONSIBILITY to check their case receipt for any inconsistencies. De Leather craft must be alarmed within 24 hours of receipt issue date/time for any client demands for changes to item(s) which would be charged extra.